V&A trainer

Gurugram, Haryana, India
3 years - 6 years Call Centre/BPO Rs. 700000 Full-time
Apply before : Tue Mar 28, 2023
Posted Date Tue Nov 15, 2022

Job Summary

➢ Evaluate employee performance to gauge where skills are lacking.
➢ Create training programs to address skill gaps in employees.
➢ Prepare learning materials for programs. Develop / orchestrate onboarding programs for new employees.
➢ Prepare assessment materials for all programs, responsible for V&A SOP - management
➢ Responsible for training new employees and supporting experienced employees to improve their performance.
➢ Duties include creating educational material, conducting training sessions, identifying skills gaps, and ensuring New Hire members stay motivated
➢ The objective of the trainer is to improve the speech and diction of the trainees and help them develop a 'global, neutral accent'

Job Description




  • Evaluate employee performance to gauge where skills are lacking.

  • Create training programs to address skill gaps in employees.

  • Prepare learning materials for programs. Develop / orchestrate onboarding programs for new employees.

  • Prepare assessment materials for all programs, responsible for V&A SOP - management

  • Responsible for training new employees and supporting experienced employees to improve their performance.

  • Duties include creating educational material, conducting training sessions, identifying skills gaps, and ensuring New Hire members stay motivated

  • The objective of the trainer is to improve the speech and diction of the trainees and help them develop a 'global, neutral accent'

Keyskills